Support
Get help with your Tregova account, listings, safety, and mobile app access.
What we can help with
Account access
Login, verification, profile settings, trusted devices, and account recovery questions.
Listings and search
Publishing, editing, finding, reporting, or understanding listing visibility on Tregova.
Safety and reports
Suspicious listings, abusive messages, impersonation, scams, and other marketplace safety concerns.
Mobile app support
Help with hosted sign-in, session refresh, browsing listings, contact handoff, and TestFlight builds.
Marketplace safety
Tregova connects buyers and sellers, but users arrange payments, pickup, delivery, and item checks independently. Use caution before sharing personal information or sending money.
- Do not send money before confirming the item and seller details.
- Keep sensitive personal information out of listing descriptions and public messages.
- Use Tregova messages or the provided web handoff when contacting sellers.
Urgent safety issues
If you believe there is immediate danger, fraud, theft, or illegal activity, contact local authorities first. Then send the relevant Tregova listing, user, or message details to support.
This support page is provided for marketplace and mobile app assistance. Tregova may update support channels and response times as the platform evolves.
Contact support
For account, listing, safety, or mobile app questions, email Tregova support. Include your account email or username, listing link, screenshots, and a short description of the issue when possible.
[email protected]